Ihab Mokhtar Bayoumi

Ihab Mokhtar - IT Manager
IT Manager
DevOps Engineer Trainee | AWS Certified Solutions Architect
Experienced IT Manager with 6+ years of progressive experience managing technology infrastructure. AWS Certified Solutions Architect with expertise in cloud computing, DevOps practices, and team leadership. Proven track record of delivering 60% efficiency improvements through automation and achieving 99.5% network uptime.

Summary

I am a seasoned IT professional with over six years of experience designing, deploying, and securing enterprise networks using Sophos and FortiGate firewalls to manage and optimize 100+ endpoints. I extend my expertise into cloud DevOps by architecting scalable, resilient AWS environments with Infrastructure as Code tools such as Terraform, CloudFormation, and Ansible. I build and maintain containerized CI/CD pipelines leveraging Docker, Jenkins, and GitHub Actions to streamline application delivery and accelerate release cycles. My scripting skills in Bash, PowerShell, and Python have delivered a 60% reduction in manual configuration tasks, significantly improving operational reliability. A proactive collaborator and communicator, I document processes, conduct cross-functional training, and align network and DevOps strategies to achieve 99.5% uptime and drive continuous efficiency gains.

Professional Experience

IT Manager
Elegant Ceramic Company, Beni Suef, Egypt | Aug 2024 - Present
  • Strategic Leadership: Lead IT infrastructure strategy and manage cross-functional technical teams
  • Digital Transformation: Oversee cloud migration projects and DevOps transformation initiatives
  • Project Management: Manage enterprise-wide technology implementations and system upgrades
  • Stakeholder Management: Coordinate with executive leadership to align IT operations with business objectives
  • Security & Compliance: Implement comprehensive security policies and compliance frameworks
  • Budget Management: Optimize IT spending while maintaining service quality and performance
Network Engineer
Elegant Ceramic Company, Beni Suef, Egypt | Dec 2022 - Aug 2024
  • Infrastructure Design: Designed and maintained enterprise network infrastructure for 100+ endpoints
  • Automation Excellence: Automated routine tasks using PowerShell/Bash, reducing manual effort by 60%
  • Cloud Networking: Managed AWS virtual networks (VPC, subnets, security groups) with best practices
  • DevOps Integration: Integrated network services into CI/CD workflows for faster deployments
  • Performance Optimization: Achieved 99.5% network uptime through proactive monitoring and maintenance
  • Security Implementation: Deployed enterprise-grade security solutions and monitoring systems
System Administrator
Rondy Ceramic Company, Beni Suef, Egypt | Feb 2022 - Nov 2022
  • Active Directory Management: Administered Active Directory and Windows Server environments
  • Backup Optimization: Automated backup procedures, reducing recovery time by 40%
  • Firewall Configuration: Configured enterprise firewalls (Sophos, FortiGate) for security compliance
  • Disaster Recovery: Maintained VEEAM backup solutions and disaster recovery procedures
  • Troubleshooting: Performed root-cause analysis to minimize system downtime
IT Specialist
Rondy Ceramic Company, Beni Suef, Egypt | Jan 2021 - Feb 2022
  • Technical Support Excellence: Achieved 95% first-call resolution rate for technical support
  • System Management: Managed hardware/software installations and upgrades
  • Documentation: Developed comprehensive technical documentation and SOPs
  • Preventive Maintenance: Conducted proactive maintenance on critical equipment
Information Technology Help Desk
Egyptian Armed Forces | Mar 2020 - Dec 2020
  • High-Pressure Support: Provided technical support in mission-critical military environment
  • Network Services: Managed network services and system maintenance for critical operations
  • Protocol Compliance: Developed troubleshooting skills under strict operational protocols
  • Systems Management: Gained foundational experience in enterprise network troubleshooting

Internship Journey

Cloud DevOps Trainee
DEPI | Jun 2025 - Dec 2025
  • DevOps Training: Comprehensive training as a DevOps Engineer, enhancing technical proficiency
  • CI/CD Implementation: Hands-on experience with continuous integration and deployment pipelines
  • Container Orchestration: Practical training in Docker and Kubernetes orchestration
  • Cloud Services: Advanced training in AWS and Azure cloud services
Cloud Services Management and Operation
Creativa Innovation Hubs | Jul 2025 - Aug 2025
  • Cloud Architecture: Gained hands-on experience as a Cloud Architect
  • Cloud Operations: Managed cloud services and operational procedures
  • Innovation Projects: Participated in innovative cloud solution development
  • Best Practices: Implemented cloud architecture best practices
HCIA Cloud Computing
Huawei | Jul 2024 - Aug 2024
  • Cloud Technical Support: Gained hands-on experience in cloud technical support
  • Huawei Cloud Platform: Learned Huawei's cloud computing technologies
  • Technical Troubleshooting: Developed expertise in cloud service troubleshooting
  • Customer Support: Enhanced customer service skills in technical environments
Public Cloud Solutions Architect
Amazon - NTI Partnership | Sep 2022 - Dec 2022
  • AWS Solutions Architecture: Gained hands-on experience as a Public Cloud Solutions Architect
  • Architecture Design: Designed scalable and resilient cloud architectures
  • Best Practices: Implemented AWS Well-Architected Framework principles
  • Client Solutions: Developed cloud solutions for various business requirements
AWS re/Start Program
ITI | Dec 2021 - Mar 2022
  • AWS Foundation: Completed comprehensive AWS re/Start program
  • Cloud Skills Development: Gained fundamental cloud computing skills
  • Hands-on Labs: Extensive practical experience with AWS services
  • Career Preparation: Professional development for cloud careers

DevOps & Cloud Project Portfolio

Containerization of Java Project using Docker
Docker • Java • Maven • Multi-stage Build
Containerized a complete Java application using Docker with multi-stage builds, optimized image size, and implemented best practices for security and performance.
Build a Scalable Application with Kubernetes and Docker
Kubernetes • Docker • Helm • YAML • Ingress
Built and deployed scalable containerized application using Kubernetes orchestration with auto-scaling, load balancing, health monitoring, and ingress controllers.
Create a CI/CD Pipeline using Azure DevOps
Azure DevOps • Azure Pipelines • Git • .NET • YAML
Created comprehensive CI/CD pipeline using Azure DevOps for automated build, test, and deployment processes with integrated security scanning and quality gates.
Create a Monitoring Dashboard for an Application
Prometheus • Grafana • ELK Stack • AlertManager
Implemented comprehensive monitoring and observability solution with real-time dashboards, alerting, and log aggregation for production systems.
Deploy a Containerized Application
Docker • Kubernetes • CI/CD • Helm Charts
End-to-end deployment of containerized applications with automated CI/CD pipelines, health checks, and production-ready configurations.
Create an Application with an API and Deploy it to Kubernetes
REST API • Kubernetes • Docker • Service Mesh
Developed a complete application with RESTful API and deployed it to Kubernetes cluster with service discovery, load balancing, and API gateway.
Implement DevOps Lifecycle with Amazon Web Services (AWS)
AWS CodePipeline • CodeBuild • CodeDeploy • Lambda
Implemented complete DevOps lifecycle using AWS services for continuous integration and deployment with automated testing and rollback capabilities.
AWS 3-Tier Architecture
AWS EC2 • RDS • ELB • Auto Scaling • CloudFormation
Deployed highly available and scalable 3-tier web application architecture on AWS with load balancing, auto-scaling, and database clustering.
Infrastructure as Code
Terraform • AWS CloudFormation • Ansible
Automated infrastructure provisioning and configuration management using IaC principles with version control and environment consistency.

Technical Skills & Expertise

Cloud Platforms

AWS (EC2, S3, VPC, RDS, IAM) Expert
Microsoft Azure Advanced
AWS Lambda & Serverless Advanced
CloudFormation & ARM Templates Advanced

DevOps Tools

Docker & Containerization Expert
Kubernetes Advanced
Jenkins & CI/CD Advanced
Azure DevOps Advanced

Scripting & Automation

Bash Scripting Expert
PowerShell Expert
Python Advanced
YAML & JSON Advanced

Infrastructure as Code

Terraform Advanced
Ansible Advanced
AWS CloudFormation Advanced

Networking

CCNA Routing & Switching Expert
TCP/IP & Network Protocols Expert
VPN Configuration Advanced
Network Troubleshooting Expert

Security

Sophos Firewalls Expert
FortiGate Security Advanced
Network Security Policies Advanced
Security Compliance Advanced

Operating Systems

Red Hat Enterprise Linux Expert
Windows Server 2016/2019/2022 Expert
Ubuntu & CentOS Advanced
Active Directory Expert

Databases

SQL Server Advanced
MySQL & PostgreSQL Advanced
AWS RDS & DynamoDB Advanced

Virtualization

VMware vSphere Advanced
Microsoft Hyper-V Advanced
VEEAM Backup Expert

Version Control

Git & GitHub Advanced
GitLab Intermediate
Bitbucket Advanced

Monitoring & Observability

Prometheus & Grafana Advanced
AWS CloudWatch Expert
ELK Stack Intermediate

Leadership & Management

IT Team Leadership Expert
Project Management Advanced
Stakeholder Management Advanced
Change Management Advanced
Budget Management Advanced

Languages

Arabic Native
English Professional

Certifications & Training

CERTIFIED
AWS Solutions Architect – Associate
Amazon Web Services
SAA-C03 - Valid
CERTIFIED
AWS Cloud Practitioner
Amazon Web Services
CLF-C01 - Valid
CERTIFIED
C
CCNA - Network Associate
Cisco Systems
200-301 - Valid
CERTIFIED
Azure Administrator Associate
Microsoft
AZ-104 - Valid
CERTIFIED
Red Hat Enterprise Linux
Red Hat
RHCSA Track - Valid
CERTIFIED
S
Sophos Certified Engineer
Sophos
Network Security - Valid
CERTIFIED
H
HCIA Cloud Computing
Huawei
H13-511 - 2025
TRAINING
Cloud DevOps Trainee
DEPI
Jun 2025 - Dec 2025
INTERNSHIP
Cloud Services Management and Operation
Creativa Innovation Hubs
Jul 2025 - Aug 2025
INTERNSHIP
H
HCIA Cloud Computing
Huawei
Jul 2024 - Aug 2024
INTERNSHIP
Public Cloud Solutions Architect
Amazon - NTI Partnership
Sep 2022 - Dec 2022
PROGRAM
AWS re/Start Program
ITI
Dec 2021 - Mar 2022
AWS ACADEMY
AWS Academy Cloud Foundations
AWS Academy
Completed - 2024
AWS ACADEMY
AWS Academy Cloud Architecting
AWS Academy
Completed - 2024
AWS ACADEMY
AWS Academy Data Center Technician
AWS Academy
Completed - 2023
AWS ACADEMY
AWS Academy Engineering Operations Technician
AWS Academy
Completed - 2023
COURSE
Docker & Kubernetes
Cloud Native Computing
Container Orchestration - 2024
COURSE
Ansible Automation
Red Hat
Configuration Management - 2023
COURSE
Python Programming
Python Institute
PCAP Course - 2024
COURSE
Terraform Infrastructure
HashiCorp
Infrastructure as Code - 2024
COURSE
Kubernetes Administration
Cloud Native Computing
CKA Preparation - 2024
COURSE
V
VMware vSphere
VMware
VCTA-DCV Course - 2023

Key Achievements & Impact

6+
Years IT Leadership
100+
Endpoints Managed
60%
Automation Efficiency
99.5%
Network Uptime
95%
First-Call Resolution
40%
Recovery Time Reduction
20+
Total Certifications
2024
Promoted to IT Manager